🚚 Delivery Methods and Timeframes (only applicable to Hong Kong)
- Delivery Preparation: Once an order enters the delivery process, it cannot be suspended or modified (including address changes, cancellation of delivery, or return requests).
- Shipping Time: Products will be dispatched via SF Express within 1–7 business days after purchase (excluding Saturdays, Sundays, and public holidays).
- Delivery Time：Standard areas require approximately 1–2 business days.Remote areas or special addresses may take longer.
- Designated CourierOur store exclusively uses SF EXPRESS.
📦 Shipping Fees (Hong Kong)
| Location | Fee | Remarks |
|---|---|---|
| Hong Kong area | HK$30 | Free shipping available for orders over a designated amount (promotions offered periodically) |
| Commercial areas / SF Express self-pickup points | HK$30 | Includes SF Express service centers, SF stations, and SF lockers; applicable to commercial/industrial addresses |
| Residential / Special areas | HK$30 | Includes all residential addresses, outlying islands, government institutions, public organizations, and schools |
⚠️ Important Notice:
- SF Express WhatsAppnotifications have been discontinued.
- Customers must downloadand use the SF Express App」 to track delivery progress and receive pickup codes.
- Any additional fees incurred due to failure to track delivery or overdue pickup must be borne by the customer.
👉 It is recommended that customers install and use the SF Express Appand register the SF Express App before placing an order.
Macau
- Delivery Preparation: Once an order enters the delivery process, it cannot be suspended or modified (including address changes, cancellation of delivery, or return requests).
- Shipping Time: Products will be dispatched via SF Express within 1–7 business days after purchase (excluding Saturdays, Sundays, and public holidays).
- Delivery TimeStandard delivery requires approximately 2–6 business days(excluding Saturdays, Sundays, and public holidays).
- Designated Courier: Our store exclusively uses SF Express as the appointed delivery company. SF EXPRESS.
📦 Shipping Fees (Macau)
| Location | Fee | Remarks |
|---|---|---|
| Macau | HK$60 | Free shipping for orders over HK$700 |
📝 Customer Responsibility Reminder
- Please ensure that accurate personal information and a correct delivery address are provided at the time of purchase..
- Any additional costs incurred due to returned shipments or re-delivery caused by incorrect or incomplete delivery information must be borne by the customer..
- For self-pickup locations, customers must collect their parcels within the designated time frame to avoid overdue charges or additional fees.
To help customers better estimate delivery time, we’ve improved the display of expected dispatch dates. This information will appear on the checkout page and in your confirmation email.
Please note: The dispatch date is an estimate only. Actual shipping times may vary due to logistics or other unforeseen factors. We appreciate your understanding.